Impact Achiever
2025
2025

Cropwise Grower – a Farmer Centric Application for Smallholder Farmers

Syngenta

Flora Viana

Global Head of Digital AgTech Go-to-Market

Conor Marsh

Digital Innovation & Strategic Partnerships Lead

Marco Issenmann

Head Global Branding and Digital Marketing

Syngenta’s Cropwise Grower app puts decades of agronomy know-how in every smallholder’s pocket. A multilingual AI chatbot answers pest, disease and product questions in local languages, diagnoses problems from farmer-reported symptoms, and hands off tricky cases to human experts. Already trusted by millions of farmers across Asia, the Middle East and Africa, it resolves queries with high accuracy, slashes advisory costs, and helps boost yields and food security – field by field.
Jury Statement
Dr. Efi Pylarinou
Global Fintech & Tech Thought Leader
@
GrowFin

Syngenta’s Cropwise chatbot exemplifies the power of leveraging technology to address critical challenges in agriculture. By integrating a voice-powered AI interface into an existing app with 3 million users, Syngenta has created a scalable solution that reaches small farmers in India – a demographic often underserved yet vital to global food security. The chatbot enables farmers to access essential information at scale, empowering them to make informed decisions and improve productivity.



While the technical implementation relies on a relatively standard tech stack, including GPT-3.5 and Retrieval-Augmented Generation (RAG), the true strength of this project lies in its ecosystem approach and potential for impact. Syngenta’s ability to combine its multinational expertise with local needs demonstrates a clear business case and user benefit.



Overall, the initiative is a testament to Syngenta’s commitment to innovation at scale, providing a glimpse into how AI can transform agriculture by improving accessibility and efficiency for millions of small-scale farmers worldwide.



Impact is not always about breakthrough innovations! Simplicity is under-estimated.

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